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Terms and Conditions
RATES
  • Special internet rates are only valid if you book through nikkobali.com
  • All rates quoted in US dollars will be converted into local currency (IDR) upon settlement
  • Rates may change without prior notice

RESERVATION

  • Advance reservation is required
  • Reservation form has been provided for you and please complete the form and send it to us
  • All reservation inquiry is not automatically confirm and will be replied within 2 working days

CHANGE OF RESERVATION

  • Reservation can be changed with prior notice
  • "Change of Reservation" form will be provided for you. Complete it and send it to us
  • Confirmation of changed reservation is subject to room availability

CHECK-IN AND CHECK-OUT

  • Check-in time: 15:00 hrs
  • Check-out time: 12:00 hrs

GUARANTEE

  • One night non-refundable deposit is required to guarantee your reservation on specific high season period, the rest of the payment should be settled upon check out
  • Deposit should be transferred to nikko bali resort & spa with copy of payment document to be emailed or faxed to our office at +62-361-773388
  • Deposit can also be done by giving us your credit card detail

PAYMENT

  • All payment should be directed to nikko bali resort & spa
  • In case of credit card detail, we will confidentially use the information for further processing
  • Full payment (including room rates, tax, service, meals and any extra services requested) will be required upon reservation confirmation. (Charged in Indonesian Rupiah at the Hotel official daily exchange rate in effect at the time).

CANCELATION & NO-SHOW

  • Cancellations more than 3 days prior to arrival : No Charge
    Cancellations less than 3 days prior to arrival : 1 room night charge.
    Except on period of:
    1 Aug 2013 - 2 Aug 2013: Cancellations less than 14 days prior to arrival : 1 room night charge.
    3 Aug 2013 - 14 Aug 2013: Cancellations less than 30 days prior to arrival : 1 room night charge.
    15 Aug 2013 - 31 Aug 2013: Cancellations less than 14 days prior to arrival : 1 room night charge.
    21 Dec 2013 - 5 Jan 2014: Cancellations less than 30 days prior to arrival : 1 room night charge.
    There will be full charge for no show and cancellation made on the date of arrival
  • Above cancellation policy is not valid for non-refundable special promotion

SHORTEN STAY

  • Full charge will be applied for shorten stay

CHILDREN POLICY

  • Children age is under 12 years old

HOTEL'S FACILITIES

  • Some of the Hotel's facilities are free of charge and some of them are chargeable. Please double check or contact us to avoid mis-perception.

NEW YEAR PERIOD

  • Compulsory New Year's Eve Gala Dinner on 31 Dec 2013

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